Contact
Contact Us
We’re here to help with product questions, fitment, orders, delivery, returns and warranty coordination. We aim to begin a substantive response within one business day where practicable.
Customer Support
Email: support@rideforgeco.com
Phone: +1 (941) 263-0970
Mailing Address
Ride Forge Co.
1317 Edgewater Drive, Suite 4772
Orlando, FL 32804
United States
Business Hours
Monday–Friday: 9:00 AM–5:00 PM Mountain Time
Closed weekends and statutory holidays.
Frequently Asked Questions
How long does shipping take?
Timing depends on the product, supplier availability and fulfillment route. We do not use one universal processing or delivery promise. Where needed, we confirm availability and the fulfillment path before shipment. Tracking or delivery coordination is provided after carrier handoff or once the applicable delivery route is established.
How do I return an item?
Contact us before sending anything back. Return eligibility, the request window, return shipping and any restocking fee are product- and supplier-specific. We’ll confirm the terms and return instructions that apply to your item before authorizing the return.
Where do you ship?
Ride Forge currently serves the contiguous United States (U.S. Lower 48).
How can I track my order?
Tracking is provided after carrier handoff when tracking is available. Depending on the fulfillment route, tracking may come from Ride Forge, the supplier, carrier or fulfillment partner. If you have a question about an expected shipment, contact us and we’ll coordinate it.
What if my order arrives damaged or incorrect?
Preserve the product and original packaging, photograph the product, carton, shipping labels and visible damage, and contact us promptly—preferably before installation or use. We’ll coordinate the appropriate supplier, carrier or fulfillment-partner process.
What payment methods do you accept?
We accept the secure payment methods shown at checkout through Shopify.