Refund policy
Return & Refund Policy
Quick Summary
- 30-day return window from delivery date.
- Items must be unused, unworn, with tags and original packaging.
- Customer pays return shipping + possible restocking fee (≈25%).
- No returns on custom, perishable, hazardous, or sale items.
- Refunds processed to original payment method within 10 business days.
We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.
To qualify for a return, items must be in the same condition that you received them—unused, unworn, with tags attached, and in their original packaging. You will also need to provide a receipt or proof of purchase.
To start a return, please contact us at support@rideforgeco.com. If your return is approved, we will provide a return shipping label and instructions. Items sent without prior authorization will not be accepted.
Damages & Issues
Please inspect your order upon arrival and notify us immediately if the item is defective, damaged, or incorrect so we can resolve the issue.
Exceptions
- Custom products, perishable goods, personal care items
- Hazardous materials, flammable liquids, or gases
- Gift cards and sale items
Refunds
Once your return is received and inspected, we’ll notify you of approval or rejection. Approved refunds are issued within 10 business days. If more than 15 business days have passed since approval, contact us at support@rideforgeco.com.